Last Updated: July 25, 2025
Welcome to Merchmix!
By signing up for a Merchmix Account or by using any Merchmix Services, you are agreeing to be bound by the following terms and conditions (the “Terms of Service”).
As used in these Terms of Service, “we”, “us”, “our” and “Merchmix” means the applicable Merchmix Contracting Party, and “you” means the Merchmix User (if registering for or using a Merchmix Service as an individual), or the business or organisation employing the Merchmix User (if registering for or using a Merchmix Service as a business) and any of its affiliates. These Terms of Service constitute a legally binding agreement made between you and Merchmix. And this agreement concerns your access to and use of the https://merchmix.co/ or https://merchmix.design/ websites as well as any other application, product(s), media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). It also includes Merchmix’s Acceptable Use Policy (“AUP”), the Merchmix Privacy Policy, and the Merchmix Data Processing Addendum (“DPA”) before you may sign up for a Merchmix Account or use any Merchmix Services.
Please read the full Terms of Service carefully, including any document referred within, for the complete picture of your legal requirements. By using the Site or any of our services, you are agreeing to these terms.
Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Service from time to time. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Service by your continued use of the Site after the date such revised Terms of Service are posted. We may notify you by email should the changes be deemed material to your continued use of our services.
Merchmix is a modern platform and project management tool for the Architecture and Design Industry. The platform provides leading-edge features and services to enhance and meet the real-world needs of interior designers, architects, brands, suppliers, clients and other related professionals. The platform enables users to plan, unify and execute their core design-related activities and projects from start to finish. Among other features, the Merchmix Platform includes a range of online tools for designers including: specification and scheduling tools; management and project tools; creative and presentation tools; and invoicing and payment tools. Brands and suppliers also have a range of online tools to manage their: products; payments and procurement processes; business operations; marketing and advertising; and engaging with existing and potential customers. Any such service or services offered by Merchmix are referred to in these Terms of Services as the “Service(s)”. Any new features or tools which are added to the current Services will also be subject to the Terms of Service. You can review the current version of the Terms of Service at any time on our website. Be sure to occasionally check for updates.
We have provided some everyday language summaries within the Terms of Service. These summaries are provided for your convenience only and are marked specifically within. Please note these summaries are not legally binding.
Everyday Language Summary: You are responsible for your Merchmix Account, including the Materials you upload to the Merchmix Service. If you violate Merchmix’s Terms of Service we may cancel your service access. If we need to reach you, we will communicate via the Primary Email Address associated with your Merchmix Account.
To access and use the Services, you must register for a Merchmix account (“Account”). To complete your Account registration, you must provide us with your legal name, business address, phone number, a valid email address, and any other information indicated as required. Merchmix may reject your application for an Account, or cancel an existing Account, for any reason, at our sole discretion. You must be the older of: (i) 18 years, or (ii) at least the age of majority in the jurisdiction where you reside and from which you use the Services to open an Account.
You confirm that you are receiving any Services provided by Merchmix for the purposes of:
You acknowledge that Merchmix will use the email address you provide on opening an Account or as updated by you from time to time as the primary method for communication with you (“Primary Email Address”). You must monitor the Primary Email Address you provide to Merchmix and your Primary Email Address must be capable of both sending and receiving messages. Your email communications with Merchmix can only be authenticated if they come from your Primary Email Address. You are responsible for keeping your password secure. Merchmix cannot and will not be liable for any loss or damage from your failure to maintain the security of your Account and password. We may request additional security measures at any time and reserve the right to adjust these requirements at our discretion. Technical support in respect of the Services is only provided to Merchmix Users. Questions about the Terms of Service should be sent to growth@merchmix.co.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services without the express written permission by Merchmix. You agree not to work around, bypass, or circumvent any of the technical limitations of the Services, including to process orders or payments outside of Merchmix’s checkout, use any tool to enable features or functionalities that are otherwise disabled in the Services, or decompile, disassemble or otherwise reverse engineer the Services. You agree not to access the Services or monitor any material or information from the Services using any robot, spider, scraper, or other automated means. You understand that your Materials may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. “Materials” means Your Trademarks, copyright content, any products or services you sell through the Services (including description and price), and any photos, images, videos, graphics, written content, audio files, code, information, or other data provided or made available by you or your affiliates to Merchmix or its affiliates.
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