Professional services
Live in 12 to 15 weeks.
End to end, starting with a free POC on your own data. You can evaluate the platform without a contract, a fee or an obligation to continue.
In good hands before you commit.
We set up every product, then train you before you evaluate it yourself.
Free POC · 6 weeks
Data, setup, training and evaluation.
Internal approvals
Your decision and commitment.
Setup · 2 to 3 weeks
The same POC configuration carries forward.
Getting started takes both of us.
A spreadsheet export or read-only database view is enough for the POC. No IT project or data migration is needed.
- We prepare the platform
- In week 2, we configure every product using your data. You get training and walkthroughs in weeks 3 and 4.
- You provide the inputs
- Anonymized style, sales and stock data in week 1. Your team’s time in weeks 3 to 6, including hands-on evaluation in the final fortnight. We do not publish an hours estimate.
Practice comes with guidance.
Use the POC to test the decisions you make every week. These are examples to evaluate on your own data.
Planning
Change weekly sales, stock and intake assumptions in WSSI (MFP). Compare the outcome with an earlier version.
Buying
Review sales, stock cover and size mix. Take recommended quantities into your purchase decisions.
Trading
Preview a markdown’s financial effect and check warnings before publishing. Decide whether the process works for you.
After launch, help needs a name.
Dedicated implementation leads transition into ongoing operational support, ensuring your team has direct contact with engineers and merchandising specialists who know your catalog and systems.
- Your support contact
- A named technical account manager and dedicated retail operations lead assigned to your deployment.
- Coverage and contact channels
- Dedicated Slack or Teams channel, direct email support, and scheduled weekly trading check-ins.
- Response commitments
- Prioritized response targets for critical trading queries and data sync reviews within agreed SLA terms.
Questions, answered.
Why does 6 plus 2 to 3 equal 12 to 15 weeks?
The free 6-week POC and 2 to 3 weeks of setup total 8 to 9 weeks of work with us. Your internal approvals and commitment sit between those stages, bringing the total to 12 to 15 weeks.
Does continuing mean starting over?
No. The configuration you evaluated carries forward when you go live.
What does the platform cost?
About 1/10 the cost of enterprise suites, with no per-seat fees.
Together is how this starts.
A 1-hour demo with sales and product gives you a look at the platform before your POC. Bring your questions about setup, training and what happens after launch.